Our longevity in the industry is to our values and guiding principles which dictates our actions, motivations, and relationships. One of such values is quality. This is a value that we are committed to, and we ensure that every project we handle demonstrates commitment. They are merely looking at our work, and you can vouch for its quality. By using high-quality materials sourced from our local networks of reputable suppliers and also ensuring that everything we do is tailored to ensuring quality service delivery, we have been able to live up to this value for a very long time. At Gould Transports, we reduce any risk in our services and products and projects by reviewing our standards and integrated management system regularly to ensure that it meets the AS/NZS ISO 9001 requirements and our business needs. For us, quality is not just about meeting the bare minimum in industry standards and construction codes, and it is doing beyond that. We go the extra mile to provide clients with projects that can stand the test of anything, including time. We want our clients to have total confidence in the services that they get from us, and this is exactly what we do every time. By doing this, we mitigate any risk that clients may incur and ensure customer satisfaction. We have a complete understanding of the Australian Industry Standards as well as State-led design and construction standards as we have worked with several government agencies in charge of roads such as Queensland Department of Transport and Main Roads and Main Roads WA. Thus, we know exactly what is applicable and the standards we must meet. As a business that thrives on being exceptional, we don't just meet the standards; we also seek to do more so that clients can have the unique Gould Transport Experience. All our quality accreditation up to date and we have excelled in all external and internal audits that we have had. We also meet client assessment on projects, no matter how high the standards they set. This is because our quality standards and systems are always evolving, and we update it every time there is a need to meet the latest standards and match the latest refinements. We adopt a proactive approach when it comes to quality management, and it is rare for us to be called to fix a project defect. This value is not just another feel-good company policy, or for propaganda, it is something that guides all our practices and to ensure compliance at all time, we have a management system and quality assurance team within the workplace that reviews compliance regularly and ensure that in the execution of all our project and in every decision we take, this value has a place. We take pride in living up to our commitments and showing our clients that integrity underlies our services.
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